Andrew Carnegie
paid Charles Schwab a million dollars a year as president of U. S. Steel. When
criticized by some of the board members for paying this salary to a man who knew nothing about
the steel industry, Carnegie
replied, "We have the greatest steel minds in the world, now we need a man who will help this
organization to grow effectively. Life's greatest ability is the ability to influence and
motivate others and Charles Schwab was one of the
greatest motivators in the world."
This is the
concept that made Andrew Carnegie so fantastically successful. He earned $600,000,000 in his lifetime, he gave
away $365,000,000 in his benevolent
interest, but the key to it was his fantastic ability to motivate people. He had in his Master Mind
Organization, some 45 people; then
in the smaller groups, some 15 people. The requirement was total unity, no hostility, individual
initiative and compensation, and dedication to the common purpose. On
one occasion Carnegie said "take from
me my millions and my buildings and leave me my people and I'll soon
build it back again."
Let me give you
some suggestions today, to improve your personality:
1.
Find out these
things about every person you meet: His name and how he spells it, his family,
his business, and his home. He will be happy to tell you about these things, they involve
himself; and a man would rather
talk about himself than any other subject in the world. You honor him when you urge him to talk
about himself. In addition, you're finding out those things about him that you need to know
to cement your fellowship with him.
2.
Look for, pick
out, and compliment, some good in every person you meet. You may have to look for it in some people,
but you always find something
good you can comment on. Be sincere and specific about your compliments.
3.
Never use
sarcasm. It comes from the root word which means "to bite human flesh like a wild dog cuts
flesh." Sarcasm tears the very heart and joy and peace and happiness out of an
individual. Never use it.
4.
Direct questions
to the individuals: Learn all you can about each person you meet, keep asking them questions; they will
delight in telling you about themselves.
5.
Believe and urge
other people to achieve their very best in life. Challenge them to achievement, give them something worthy
to look up to. Especially
this should be practiced by children and youth. They feel so inadequate, they feel so inferior,
they haven't had life's achieving experiences yet. So throw down a challenge, give them
something high and noble to attempt.
6.
Seek and excite
the spark of enthusiasm in every person you meet. Enthusiasm is not a loud noise, it
is spirit, excitement, conviction, encouragement, belief. Bruce Barton has said, "if you
can leave your child but one thing, leave your child
enthusiasm."
7.
Leave a little
hope and happiness in every life you touch. Someone has said "when I met him I was looking down,
when I left him I was looking
up." There is nothing finer to be said about a person than that kind of influence.
8.
Repeat only
those things that will honor, bless, and enrich every person you've talked with and about.
Gossip always is exaggerated. It always gets worse, and the more people it goes through,
the worse it becomes. Repeat only that which will
bless other lives.
Let me assure you that the practice of these rules will
make your life a more wonderful, radiant experience, and everyone
you contact will be blessed. Why not take one of these rules for a week.
Practice it, master
it, make it become yours. Then, take another one the next week. You'll find your life will take on deeper meaning
as you become a master in motivating people.